Association of Secondary Ticket Agents

Privacy Policy

Here at Social Responsibility, we know how important it is to keep your personal data safe. That’s why we’re committed to making sure that you receive the service you’d expect and that your privacy is protected every step of the way.
This purpose of this Privacy Notice is to let you know how we handle and look after your personal information. This includes what you tell us about yourself and what we learn by having you as a customer or contact.  This Notice explains how we do this and tells you about your privacy rights and how the law protects you.
We promise that we will:

  • only use your personal information for the purposes for which you have trusted it to us;
  • only retain your personal information for as long as we are required; and
  • always ensure appropriate safeguards are in place to protect your personal information and privacy.

We promise that we will never:

  • sell your personal information;
  • share it with other organisations without a clear legitimate reason; and
  • be involved in any data swapping schemes.

We’re unable to provide you with our services if we do not collect and store certain information, such as your name, address, telephone number, email address and other basic details. In cases where you providing us with some personal information is optional, we’ll make this clear.
The data we collect is stored using appropriate safeguards to ensure security, integrity and privacy. Personal data stored about any customers will only be retained for as longer as it is needed.
We will pass your information to a limited number of third parties for the following reasons:

  • to deliver the services you’ve asked for, including passing details to payment providers.
  • for legal or regulatory purposes, including fraud prevention.

We rely on the following legal bases to use your personal data:

  1. Where it is needed to provide you with services, such as placing your advertisement on our website to allow you to promote your services.
  2. Where it is in our legitimate interests to do so, such as to keep administrative records of our communications between you and our staff.
  3. With your consent or explicit consent, such as for some direct marketing communications.

These are the rights of individuals under data protection laws, though they don’t apply in all circumstances:

  • The right to be informed about the processing of your personal information
  • The right to require us to correct any inaccuracies in your information
  • The right to object to processing of your personal information
  • The right to restrict processing of your personal information
  • The right to have your personal information erased (the “right to be forgotten”)
  • The right to request a copy of the information held by us and to obtain information about how we process it
  • The right to move, copy or transfer your personal information (“data portability”)
  • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you

To action any of the above, send an email to: or alternatively you can write to us at:
Social Responsibility
Kingsbury House
Kingsbury Square
Wiltshire SN12 6HL
We won’t charge you for a copy of your personal data but we will ask you for proof of your identity before we disclose any such data. 
If, at any time, you feel that we haven’t processed your data fairly or you’re not satisfied with how we’ve handled your personal information, you can contact the Information Commissioners Office, which regulates and enforces data protection laws in the UK: 

Any changes to this Notice in the future will be posted to the website and, where appropriate, through email notification. Unless otherwise specified, all such changes will take effect immediately upon posting to the website. ASTA | About ASTA ASTA was founded in 2005 to give legitimate tickets agents and brokers a unified and vocal presence in the UK secondary ticketing market.